Legal

Privacy Policy

Last updated: 4 November 2026

This Privacy Policy explains how LVSSN California Industrial Technology Co., Ltd. ("we", "us") collects, uses and shares your personal information when you visit or buy from vogkey (the "Site"), or otherwise contact us about an order. Vogkey is a brand owned and operated by LVSSN California Industrial Technology Co., Ltd.

1. Information we collect

Information you give us

• Contact details: name, email address, shipping and billing address, phone number.
• Order information: what you bought, order value, delivery preferences, gift notes.
• Account information: if you create an account, your email address and a hashed password.
• Communications: anything you send us by email, contact form or social media.

Information collected automatically

• Device and usage data: IP address, browser type, pages viewed, referring site, time on page.
• Cookies: small files used to keep your cart working, remember preferences and measure traffic.

2. How we use your information

• Fulfilling your order - name, address, contact details, order contents and payment confirmation.
• Customer support - contact details, order history and the content of your messages.
• Marketing emails - your email address, only where you have opted in.
• Fraud prevention - IP address, billing details and order patterns.
• Site improvement - aggregated analytics and cookie data.

3. Who we share it with

We share personal information only with service providers who need it to do their job, and only for that purpose:

• Shopify - our e-commerce platform, which processes orders and payments.
• Payment processors - PayPal, card networks and their fraud-screening providers.
• Carriers and fulfilment partners - to deliver your parcel and provide tracking.
• Email and analytics providers - to send order confirmations and measure site traffic.

We do not sell your personal information, and we do not share it with advertisers for their own use.

4. Cookies

Necessary cookies keep your cart and checkout working and cannot be switched off. Analytics and marketing cookies are optional; you can block them in your browser settings or through the cookie banner without affecting your ability to order.

5. Your rights

Depending on where you live, you may have the right to access, correct, delete or export the personal information we hold about you, and to object to certain processing. To exercise any of these rights, email info@lvssnca.com with your request and the email address used to place the order. We respond within 30 days.

If you are in the EEA or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority. If you are a California resident, you have the right to know what personal information we collect and to request its deletion. We do not sell or share personal information as those terms are defined under the CCPA.

6. Data retention

Order records are kept for as long as required for tax and accounting purposes, typically seven years. Marketing subscriptions are kept until you unsubscribe. Analytics data is retained in aggregate form only.

7. Children

The Site is not intended for anyone under 16, and we do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date above always reflects the current version, and material changes will be announced on the Site.

9. Contact us

LVSSN California Industrial Technology Co., Ltd. - operator of Vogkey
Email: info@lvssnca.com